If your Bissell ProHeat 2X Revolution Pet Turbo upright carpet cleaner isn’t pulling up water or dirt, it can be frustrating. Fortunately, most suction issues are fixable with some basic troubleshooting. This guide walks you through the essential steps to restore your cleaner’s suction power safely and effectively.
Follow these instructions carefully, and avoid performing repairs that could damage the machine or void your warranty.
Key Takeaways
| Check for clogs | Clogged hoses and filters are common causes of loss of suction. |
| Inspect the filter | A dirty or clogged filter can significantly reduce suction. |
| Examine the brush roll | Obstructions or tangled hair can impede the cleaning path. |
| Ensure water and solution tanks are full | Low water or solution levels can cause poor suction. |
| Verify the machine is properly assembled | Loose parts or incorrect assembly can affect suction. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
- Powerful Suction: 40% more suction with TurboStrength motor
- Quiet Operation: 50% noise reduction for quieter cleaning
- Max Clean Mode: Removes dirt, stains, and allergens
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Step 1: Turn Off and Unplug the Cleaner
Before inspecting or working on your Bissell, ensure it is turned off and unplugged from the power outlet to prevent any electrical hazards.
Step 2: Empty and Check the Water and Solution Tanks
- Remove both the clean water and dirty water tanks.
- Check for any blockages or debris in the tanks and their caps.
- Refill the tanks if they are empty or low, ensuring the water level is adequate.
Step 3: Inspect and Clean the Filters
- Locate the filter (refer to your model’s manual if needed).
- Remove the filter and rinse it thoroughly with water.
- Allow the filter to dry completely before reinserting.
Step 4: Check the Hose and Nozzle for Clogs
- Detach the hose and nozzle from the machine.
- Inspect for any hair, debris, or mineral buildup blocking the passage.
- Use a long, flexible brush or pipe cleaner to clear any obstructions.
Step 5: Examine and Clean the Brush Roll
- Remove the brush roll housing as per your model’s instructions.
- Remove hair, threads, and debris tangled around the bristles.
- Reinstall the brush roll securely.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Weight: 17.2 lbs
- ✔ Tank Capacity: 1.25 liters
- ✔ Cord Length: 27 ft

JORAIR Brush Replacement Compatible
- ✔ Package Count: 3 brush rolls
- ✔ Filter Quantity: 3
- ✔ Brush Dimensions: 9.84 x 1.34 x 1.34 inches
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo offers powerful suction, heatwave technology, and dual DirtLifter PowerBrushes for deep cleaning. Its TurboStrength motor provides 40% more suction power, making it effective at removing embedded dirt and stains.
Pros:
- Powerful suction with 40% more strength
- Quiet operation with noise reduction
- Multi-mode cleaning including MAX and EXPRESS
- Effective pet stain removal
Cons:
- Can be heavy for some users
- Requires regular filter cleaning
- Complex for first-time users
Best for: Heavy-duty cleaning, pet owners, deep stains
Not ideal for: Light cleaning tasks or delicate carpets
Bottom line: A powerful, pet-friendly upright cleaner with advanced features.
JORAIR Brush Replacement Compatible

The JORAIR Replacement Brush Roll and Filter kit is compatible with Bissell CrossWave models and offers an affordable way to restore your machine’s suction and cleaning efficiency.
Pros:
- Easy to install
- Compatible with multiple CrossWave models
- Includes filters and cleaning brush
- Enhances cleaning performance
Cons:
- Only compatible with specific models
- Some users may prefer OEM parts
- Requires manual installation
Best for: Replacing worn brushes and filters
Not ideal for: For non-CrossWave models
Bottom line: A cost-effective upgrade for your CrossWave’s cleaning parts.
Frequently Asked Questions
Why is my Bissell carpet cleaner losing suction?
Common causes include clogged filters, blocked hoses, dirty brushes, or low water levels. Regular maintenance helps prevent this issue.
How often should I clean the filters and brush roll?
Clean the filters after every few uses and check the brush roll weekly for tangled hair or debris for optimal performance.
Can I use regular household cleaning solutions?
It’s best to use Bissell-approved cleaning solutions like the Multi-Surface Solution or Deep Clean Pro formula to avoid damage and ensure proper cleaning.
What safety precautions should I follow during cleaning repairs?
Always unplug the machine before inspecting parts, avoid using excessive force, and follow the manufacturer’s instructions for disassembly and cleaning.
Restore Your Carpet Cleaner’s Power
With these troubleshooting steps, you can often resolve suction issues on your Bissell ProHeat 2X Revolution Pet Turbo. Regular maintenance and timely replacements of filters and brushes will keep your machine performing at its best. If problems persist, consider consulting a professional or contacting Bissell customer support for further assistance.
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