Maintaining your Bissell ProHeat 2X Revolution Pet Turbo (model 35799) is essential to ensure it performs at its best and lasts for years. Regular care and troubleshooting can resolve common issues like suction loss, water leakage, or brush problems. This guide offers clear, safe, and effective steps to keep your carpet cleaner in top shape.
Whether you’re a new owner or experienced user, following these practical tips will help you address common problems quickly and efficiently, saving you time and money while keeping your carpets spotless.
Key Takeaways
| Powerful suction | TurboStrength motor delivers 40% more suction for effective cleaning. |
| Easy troubleshooting | Step-by-step solutions for common issues like water leaks and brush blockages. |
| Routine maintenance | Regular cleaning of filters and brushes prolongs device life. |
| Safety first | Always disconnect from power before troubleshooting or cleaning. |
| Use recommended products | Utilize approved cleaning solutions for optimal performance. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
- Powerful Suction: 40% more suction with TurboStrength motor
- Quiet Operation: 50% noise reduction for quieter cleaning
- Max Clean Mode: Removes dirt, stains, and allergens
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Preparing for Troubleshooting
Before diving into troubleshooting, ensure your Bissell ProHeat 2X Revolution Pet Turbo is unplugged and turned off. Gather necessary supplies like a clean towel, brushes, and any replacement parts if needed. Regular maintenance, such as emptying the water tank and cleaning filters, can prevent many common issues.
Check the user manual for model-specific instructions and safety precautions. If your cleaner is still under warranty, avoid disassembling major components to prevent voiding coverage.
Addressing Suction Loss
- Ensure the water and solution tanks are filled correctly and securely attached.
- Check the brushes and brush roll for hair, debris, or blockages. Remove any entangled material carefully.
- Inspect the filters and clean or replace them if they are clogged or dirty.
- Verify the hose and nozzle for obstructions. Clear any debris to restore suction.
- Test the cleaner on a small area to confirm if suction improves.
If suction remains weak, consider replacing the filter or consulting a professional for internal checks.
Fixing Water Leaks
- Turn off and unplug the device. Remove the water tanks and inspect for cracks or damage.
- Ensure tanks are seated properly and seals are clean and intact.
- Check the water inlet and outlet ports for blockages or residue buildup.
- Clean the seals and gaskets with a damp cloth to ensure a tight fit.
- If leaks persist, replace damaged tanks or seals.
Always use the recommended cleaning solutions and avoid overfilling tanks to prevent leaks.
Cleaning and Replacing Brushes
- Unplug the unit and remove the brush roll cover.
- Take out the brush roll and clear away hair, threads, or debris wrapped around it.
- Inspect the bristles for wear or damage. Replace if necessary with a compatible brush such as the JORAIR CrossWave brush roll.
- Reassemble the brush and cover, ensuring everything clicks into place securely.
- Regularly cleaning brushes helps maintain optimal cleaning performance and prevents jams.
Routine Filter Maintenance
Filters play a crucial role in maintaining suction and overall performance. Remove filters according to your model’s instructions and wash them with warm water. Ensure they are completely dry before reinserting. Replace filters if they are damaged or excessively dirty.
For best results, consider carrying a set of replacement filters, such as the compatible multi-surface filters mentioned earlier, to keep your cleaner running smoothly.
Using Recommended Cleaning Solutions
Always use Bissell Multi-Surface Solution (product 2) or the recommended deep-cleaning formulas for optimal results. Avoid using harsh chemicals or unapproved products, which can damage internal components or void your warranty.
Follow the instructions on the solution label regarding dilution and application to avoid over-saturating carpets or causing damage.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Power: TurboStrength Motor
- ✔ Capacity: 1.25-gallon water tanks
- ✔ Weight: 18.6 lbs

JORAIR Brush Replacement Compatible
- ✔ Pack: 3 brushes
- ✔ Filters: 3 included
- ✔ Brush Size: 9.84 x 1.34 inches
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo (model 35799) combines powerful suction with noise reduction technology, making it an excellent choice for pet owners and busy households. Proper maintenance ensures it continues to perform at its best, from cleaning filters to inspecting the brush roll.
Pros:
- 40% more suction power with TurboStrength motor
- Quiet operation with 50% noise reduction
- Effective in removing embedded dirt and stains
- Fast drying with Express Clean Mode
Cons:
- Can be heavy for some users
- Requires regular filter cleaning
- Tank capacity may require frequent refilling
Best for: Pet owners and households needing deep, powerful cleaning
Not ideal for: Light cleaning tasks or small spaces
Bottom line: A powerful, quiet, and pet-friendly carpet cleaner that benefits from regular maintenance.
JORAIR Brush Replacement Compatible

The JORAIR Brush Replacement Compatible with Bissell CrossWave offers a practical solution to maintain your cleaning efficiency. It’s designed to fit a variety of Bissell CrossWave models, ensuring your device continues to pick up debris effectively.
Pros:
- Compatible with multiple CrossWave models
- Three-pack for regular replacement
- Easy to install and clean
- Affordable price
Cons:
- Only compatible with specific models
- Brush size limited to 9.84 x 1.34 inches
- Does not include filters
Best for: Maintaining optimal brush performance in CrossWave units
Not ideal for: For use exclusively with CrossWave series
Bottom line: A reliable, cost-effective solution to keep your CrossWave performing at its best.
Frequently Asked Questions
How often should I clean the filters on my Bissell ProHeat 2X Revolution?
It’s recommended to clean the filters every 1-2 uses, or more frequently if you notice reduced suction. Replace filters if they become damaged or excessively dirty.
What should I do if my cleaner leaks water?
First, unplug the unit and inspect the water tanks for cracks or improper seating. Ensure all seals are clean and properly fitted. Replace damaged tanks or seals as needed.
Can I use any cleaning solution with my Bissell cleaner?
No, only use Bissell Multi-Surface Solution or other products specifically recommended for your model. Using unapproved chemicals can damage internal parts.
Why is my brush roll not spinning?
Check for hair or debris wrapped around the brush. Ensure the brush roll is securely attached and free of obstructions. Replace the brush if it is worn or damaged.
How do I maintain the heat feature?
Ensure the HeatWave technology is functioning by keeping water at the proper temperature during cleaning. If the temperature drops or the feature stops working, contact authorized service for repair.
Keep Your Bissell Clean and Efficient
Regular maintenance and troubleshooting are key to extending the life of your Bissell ProHeat 2X Revolution Pet Turbo. By following the steps outlined here—cleaning filters, inspecting brushes, and addressing leaks—you can ensure your carpet cleaner always performs at its best. Remember, safety first: unplug before any maintenance, and use approved products for the best results. With proper care, your Bissell will continue to deliver professional-grade cleaning for years to come.
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